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New Member
Posts: 1
Registered: ‎01-08-2013
My Device: Curve 9360
My Carrier: Virgin

Blackberry Playbook will not charge beyond 26%

My playbook will not charge past 26%. I have tried stock charging, resetting to factory setting, and leaving it for hours to charge. The battery icon shows the charged icon but it is only at 26%. Please help what should I do to fix it.
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Blackberry Playbook will not charge beyond 26%

Hi GurekDeol,


Welcome to the BlackBerry Support Community.

I suggest contacting our BlackBerry PlayBook tablet support team for further assistance with your charging issue. You can find the contact information here: http://bbry.lv/MgKtEp





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New Contributor
Posts: 3
Registered: ‎01-01-2012
My Device: Z10 and 9360
My Carrier: Virgin Mobile

Re: Blackberry Playbook will not charge beyond 26%

Thanks, however it says that I am not qualified for the complementary help service. Although I do still have a 1 year warranty.

I have been on other forums and other playbook users are having the same problem. I was wondering if this is a software glitch or a software to hardware glitch. I hope RIM decides to adress this problem in a software update or just in Blackberry 10 altogether.


Could you give another suggestion please and thank you.

#TeamBlackberry all the way!