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BlackBerry® PlayBook™

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Super Contributor
Posts: 424
Registered: ‎04-30-2011
My Device: PlayBook 32GB and PlayBook 16GB
My Carrier: DCI Telecom

Re: Blackberry desktop software cannot communicate with the connected device

After restarting the PB and turned off wifi and Bluetooth I managed to reconnect my PB to the BB Desktop. Still had problem with backup.  One should not have to have this many problems and pre-requisites.  

Forums Veteran I
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: Blackberry desktop software cannot communicate with the connected device

do a selective backup. only the data that you need.
Be a Shepard and not an iSheep.
Super Contributor
Posts: 424
Registered: ‎04-30-2011
My Device: PlayBook 32GB and PlayBook 16GB
My Carrier: DCI Telecom

Re: Blackberry desktop software cannot communicate with the connected device

That is what I tried to do. No need to save stuff I already have in my PC. I managed to save/backup settings. When I tried to include application data, it failed.

Forums Veteran I
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: Blackberry desktop software cannot communicate with the connected device

There is a little computer in the system tray right click and select properties. on the volume and right click mount volume.

the other way in go to security on the setup menu select development mode. set password and close setup. now select the little man in the menu bar the pb ip address shows.

from you computer start run \\ 192.168.xxx.x what ever the ip address is and you will see the pb. open media folder.
Be a Shepard and not an iSheep.
Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Blackberry desktop software cannot communicate with the connected device

i had anissue with apps backup on mine. it required a wipe to fix it. if you delete a core app, it can mess up the backup since desktop manager gets confused if itis re installed.

 




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New Contributor
Posts: 7
Registered: ‎10-09-2011
My Device: playbook
My Carrier: xxx

Re: Blackberry desktop software cannot communicate with the connected device

i still cant run it in my pc, but it worked in my cousin pc. what do i have to fix in my pc due to this problem? 

New Contributor
Posts: 2
Registered: ‎10-14-2011
My Device: playbook
My Carrier: any

Re: Blackberry desktop software cannot communicate with the connected device

Hi all.

 

If your PB cant connect to the pc or if u dont have a drive in explorer of your pb, then the problem ist that the driver is not loaded. Go to device manager, you should see that the driver is not properly loaded. you have to uninstall the driver. then connect the pb again. the driver should be installed again automaticaly. after few seconds you will have the drive letter. you should also install the blackberry device manager again.

 

now it should work

 

;-)

Contributor
Posts: 32
Registered: ‎08-21-2011
My Device: Torch 9810
My Carrier: etisalat yae

Re: Blackberry desktop software cannot communicate with the connected device

Hi Guys,

I had sme issue b4.
connect ur pb wz pc and go to run from pc and type bluetooth and then will show instal new device will find ur pb and press connect.
Super Contributor
Posts: 424
Registered: ‎04-30-2011
My Device: PlayBook 32GB and PlayBook 16GB
My Carrier: DCI Telecom

Re: Blackberry desktop software cannot communicate with the connected device

[ Edited ]

I can't understand why the system cares about unwanted/deleted  'core applications' of the Playbook? e.i. I do not care for Hotmail, I deleted it. Now what am I 'penalized'?. As far as I am concerned it is bug.  

Forums Veteran I
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: Blackberry desktop software cannot communicate with the connected device

Unfortunately from day one the core applications if deleted will show an update to the current version.  Hopefully it will be fixed in 2.0

Be a Shepard and not an iSheep.