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New Contributor
Posts: 5
Registered: ‎07-01-2013
My Device: Blackberry Playbook
My Carrier: N/A

Blackberry playbook charging?

Hello guys my playbook does not seem to want to charge... When I plug it into the wall a red LED appears for about 15 seconds, then it goes off followed by a red battery icon with a white lightning bolt symbol in the middle of the screen for about 18 seconds, then that switches off and a yellowish green led fades in for about 3 seconds then goes back off and repeats the above process. I have left it like this for hours now, overnight. Still nothing.

 

I have plugged it into the PC and the Blackberry software detects it and gives an error message saying Blackberry Desktop Software cannot communicate with the connected device, with 3 options retry, update and cancel if I press retry the playbook lights up 5 flashing yellow LEDS. Then the computer does not detect it. If I press update the playbook shows a solid green LED and starts to download and install the software, when it finishes it can't reboot because the LEDS flash yellow again and the computer is not detecting the playbook.

 

Any help is much appreciated.

Super Contributor
Posts: 349
Registered: ‎01-02-2013
My Device: pb
My Carrier: none

Re: Blackberry playbook charging?

Another Playbook bites the dust. Must be thousands gone the same way now.  You can try looking at the 80+ pages in the sticky thread.

 

       Play book wont power up or light just blinks             

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New Contributor
Posts: 5
Registered: ‎07-01-2013
My Device: Blackberry Playbook
My Carrier: N/A

Re: Blackberry playbook charging?

Unfortunately I have been through that thread and tried everything!!

Every type of stack charging
Hard resets
Holding down the power button
Left on charge for 12-24 hours
Updating/connecting to PC

Thankfully this isn't my playbook I have an iPad where once it dies I don't have to go through all this stress to get it working again!
Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: Blackberry playbook charging?

I don't think many people, if any, know what causes this. I have two playbooks, which although obsolescent as far as support and OS are concerned, nevertherless have been drained of battery way beyond the warnings by my wife (hmm I think it went bong about an hour ago...) , flattened completely til they shut down, and they just charge up on the rapid desk stand and live to work another day. The important thing is to charge them straight away I think. If they are left days in that state they may well leach any remaining life away in their "black glowing screen" state. That seems to be when they need stack charging or a decent funeral.

The rapid desk docking station charger is a good thing to try if you don't mind losing 20 bucks if it fails to fix it

 

I just wish the darned things would die so I have an excuse to get an ipad. Nope, just keep on going.....

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Contributor
Posts: 12
Registered: ‎02-27-2013
My Device: Blackberry playbook
My Carrier: Student

Re: Blackberry playbook charging?

The same problem happened to me so i tryed push the place where the charger enters upwards and it went well...be careful not to brake it...by the way the red battery sign and flashing light detect that the battery is empty and a problem with charging...

 

New Contributor
Posts: 5
Registered: ‎07-01-2013
My Device: Blackberry Playbook
My Carrier: N/A

Re: Blackberry playbook charging?

So even when I plug it into charge and the playbook reacts by displaying LEDs the charging port could still need pushing upwards?
Contributor
Posts: 12
Registered: ‎02-27-2013
My Device: Blackberry playbook
My Carrier: Student

Re: Blackberry playbook charging?

That what i did two days later...but when this happened i coiled the charger around the playbook continuesly upwards

Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: Blackberry playbook charging?


Moudi2910 wrote:

That what i did two days later...but when this happened i coiled the charger around the playbook continuesly upwards



That's because the Usb port is damaged. 

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