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07-06-2013 04:34 AM
Hello guys my playbook does not seem to want to charge... When I plug it into the wall a red LED appears for about 15 seconds, then it goes off followed by a red battery icon with a white lightning bolt symbol in the middle of the screen for about 18 seconds, then that switches off and a yellowish green led fades in for about 3 seconds then goes back off and repeats the above process. I have left it like this for hours now, overnight. Still nothing.
I have plugged it into the PC and the Blackberry software detects it and gives an error message saying Blackberry Desktop Software cannot communicate with the connected device, with 3 options retry, update and cancel if I press retry the playbook lights up 5 flashing yellow LEDS. Then the computer does not detect it. If I press update the playbook shows a solid green LED and starts to download and install the software, when it finishes it can't reboot because the LEDS flash yellow again and the computer is not detecting the playbook.
Any help is much appreciated.
07-06-2013 10:26 AM
Another Playbook bites the dust. Must be thousands gone the same way now. You can try looking at the 80+ pages in the sticky thread.
07-06-2013 10:31 AM
07-06-2013 12:38 PM
I don't think many people, if any, know what causes this. I have two playbooks, which although obsolescent as far as support and OS are concerned, nevertherless have been drained of battery way beyond the warnings by my wife (hmm I think it went bong about an hour ago...) , flattened completely til they shut down, and they just charge up on the rapid desk stand and live to work another day. The important thing is to charge them straight away I think. If they are left days in that state they may well leach any remaining life away in their "black glowing screen" state. That seems to be when they need stack charging or a decent funeral.
The rapid desk docking station charger is a good thing to try if you don't mind losing 20 bucks if it fails to fix it
I just wish the darned things would die so I have an excuse to get an ipad. Nope, just keep on going.....
07-06-2013 01:36 PM
The same problem happened to me so i tryed push the place where the charger enters upwards and it went well...be careful not to brake it...by the way the red battery sign and flashing light detect that the battery is empty and a problem with charging...
07-07-2013 03:11 AM
That what i did two days later...but when this happened i coiled the charger around the playbook continuesly upwards
That's because the Usb port is damaged.