02-20-2012 12:01 PM
I just bought a new blackberry playbook, i was so excited and it was all goog until I faced a problem. Because of which I am so frustated as I can not download any games or apps from apps world. It just shows me the following massage: Install error: [0003-0005].
Please help me as i am finding my playbook useless becasue of this problem. and if I can not solve this I might think of returning this device back.
I am lookiing forward to hearing from you.
02-20-2012 04:45 PM
02-21-2012 10:10 AM
I tryed how you said and still I have the problem. It shows me the following massage:
"install error: [0003-0005]
There was a problem during instalation. Please try again."
Please kindly help me. I am totally unable to download anything from apps world.
02-21-2012 10:29 AM
I had the same issue.
I was able to fixed it five mins ago
Solution as follow>
1. Go to settings – date & time. Then turn off "set date & time automatically" then advance the date forward a month or so.
2. Go to settings – BlackBerry ID. It will refresh your info and hopefully fix the problem.
3. Set the date again and see if App World will work now.
03-18-2012 05:17 PM
I am having the same problem. So I am trying to follow your advice but it is taking a very, very long time on "Retrieving Blackberry ID properties". How long should it take?
04-04-2012 03:23 PM
I had the same issue and the date changing method didn't work initially. For some reason when I switched the date then clicked on "BlackBerry ID" I got a second error message that said:
"Unable to Connect"
"BlackBerry ID requires a network connection. Please connect to a Wi-Fi network or tether to your BlackBerry smartphone and try again."
I was able to go to the broswer and search the internet so I knew I had connectivity. I then switched networks from an Enterprise Network to a less secure network. I then clicked on the "BlackBerry ID" menu and I did not receive the above message. I switched the date back (left "Set Date and Time Automatically" off), then switched back to the Enterprise network and had no issue with downloading the app. Problem fixed now.