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BlackBerry® PlayBook™

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New Contributor
Posts: 3
Registered: ‎12-21-2012
My Device: blackberry curve 9320
My Carrier: digicel

Blackberry playbook locked

[ Edited ]

hi my blackberry playbook is asking for a password, i never had a password on it before and now i have no access to my stuff. how can i get in my playbook?

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry playbook locked

Did you perhaps place the PlayBook in Developer Mode in order to side-load any applications?

If so, it would require the same password to unlock the device.

 

Otherwise, there is no workaround or reset on the password. After a set number of incorrect entries, the device will perform a security wipe and your PlayBook will be like new.



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New Contributor
Posts: 3
Registered: ‎12-21-2012
My Device: blackberry curve 9320
My Carrier: digicel

Re: Blackberry playbook locked

Yes i did place it in Developer Mode but i never had a password to lock the playbook so i dont know what password to use.  I tried the Blackberry ID password and that didnt work...

 

Also, prior to the locking, i had updated the playbook os to 2.1 and now it wont restore my backup file, how do i restore it?

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry playbook locked

Wait, if it WAS in Developer Mode, you had to enter a password to use Developer Mode.

 

Use the very same password you entered in Developer Mode. It's that simple.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎12-21-2012
My Device: blackberry curve 9320
My Carrier: digicel

Re: Blackberry playbook locked

I never entered a password, it switch developer mode to "on", left it for a bit and when I returned it was locked and asking for a password... Well I had to use up my attempts to allow the device to security wipe as there was no other way aroynd the password, but now it wiped CLEAN as in no programs at all other than blackberry bridge...a software update keeps promting, which is OS 2.1.0.1314 but when I do the update it loads very close to the end, then stops and says "undate has been interupted"...I'm at a lost as to what to do next 'cause all I have now is an empty tablet..
Highlighted
Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry playbook locked

Go to Options > BlackBerryID and enter the BlackBerryID.

go to AppWorld and download your previously installed apps again.

 

Touch the battery icon > restart, and after restart, try the update again.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code