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BlackBerry® PlayBook™

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New Contributor
Posts: 2
Registered: ‎10-07-2013
My Device: Black berry Playbook
My Carrier: 7053521174
Accepted Solution

Bluetooth window stays open on the screen of my tablet and will not close. It says not connected to devices. I don't use the Bluetooth as I don't even know what it is. My tablet will not respond to anything and can not check e mail or go on internet. Please advise as what I should do. thank you

 
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Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Bluetooth window stays open on the screen of my tablet and will not close. It says not connected to devices. I don't use the Bluetooth as I don't even know what it is. My tablet will not respond to anything and can not check e mail or go on internet. Please advise as what I should do. thank you

Have you tried a hard reset of the playbook?

 

From:

http://www.berryreview.com/2011/04/21/how-to-perform-a-hard-reset-on-the-blackberry-playbook/

 

Hold down the volume up key, volume down key, and power button at the same time and hold it for about 15 seconds. TIP: Its easier if you hit the volume up key then the volume down key and then the power key.

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