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BlackBerry® PlayBook™

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New Member
Posts: 2
Registered: ‎10-11-2013
My Device: playbook 64gb RDJ21WW
My Carrier: TESCO
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Bought 64gb playbook from amazon and not sure if its new or refurbished.

Bought 64gb playbook from amazon for my daughter and not sure if its new or refurbished.  Tablet has small fine scratches on the back, hair stuck in the casing, no screen protector, brown adaptor box has had label of some kind removed, adapter inside is loosely bound.   Amazon supplier advises me to return but also that it isn't supplied with a screen protector or cover and adapter is new and packaged in a brown box.  Not sure whether to accept a replacement or just get a refund.  A bit concerned that this is a refurbished item being supplied as new.

Developer
Posts: 173
Registered: ‎07-16-2013
My Device: BlackBerry Limited Edition Z10, BlackBerry Playbook
My Carrier: Idea

Re: Bought 64gb playbook from amazon and not sure if its new or refurbished.

You should have opted for a Cash On Delivery so that you could have checked the Playbook first and then pay the amount. I would suggest you to ask for a refund.

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Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: Bought 64gb playbook from amazon and not sure if its new or refurbished.

Definately sounds like it's not a new item, this isn't how they come packaged.


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New Member
Posts: 2
Registered: ‎10-11-2013
My Device: playbook 64gb RDJ21WW
My Carrier: TESCO

Re: Bought 64gb playbook from amazon and not sure if its new or refurbished.

Thanks