05-10-2011 06:46 PM - edited 05-10-2011 10:37 PM
Just wanted to note clearly, in hopes that someone from RIM will see, that opening files over the Bridge Files app is almost useless if your BES admins force media card encryption on, like mine do. All files saved on the MicroSD card are encrypted and have a .rem extension appended to the filename. When this happens, the Bridge Files app is too dumb to see the file and decrypt it.
It is clear to me that this could be fixed in a software update and I hope it will be. It dramatically limits the usefulness of the bridge. I can't open any file saved with the bridge browser, or anything that comes as an email attachment. Most annoying..
Can anyone comment on whether RIM has made a statement anywhere on whether this will be fixed or not?
Solved! Go to Solution.
06-06-2011 09:50 AM
+1. I'm not forced to encrypt due to IT policy, but I still encrypt for security reasons. This is a pretty big omission on the World's first professional-grade tablet. from Blackberry.
06-07-2011 11:00 AM
Well, at least the wait wasn't long. Last night two updates came out. One for Blackberry bridge and another for the Playbook OS. Not sure which one fixed it but I can now see and open my encrypted files.
Thank you RIM.
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
06-07-2011 11:07 AM
That is great news, please mark solution.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V