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Reply
Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bridge stopped working


jordanleroux wrote:
no luck

Do you realize how difficult it is to help out when all the response is "no luck"?


I can't tell if you weren't able to delete Bridge, did delete and couldn't reload, or anything.

 



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Contributor
Posts: 10
Registered: ‎10-22-2012
My Device: BOLD9900 PB64
My Carrier: Bell

Re: Bridge stopped working

did delete it and reinstalled.  no difference.  sorry for the short note...just very annoyed...

 

Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bridge stopped working

Ok. So all the same as before, your three points.

  • Green wheel keeps on turning
  • IT Group blocked message
  • extremely slow 9900, clock showing

Nothing different?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Highlighted
Contributor
Posts: 10
Registered: ‎10-22-2012
My Device: BOLD9900 PB64
My Carrier: Bell

Re: Bridge stopped working

The IT blocked message went away but it does not load anything. The bridge browser works but that's it. Everything else just has the spinning green wheel.
Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bridge stopped working

I would suggest you follow the instructions posted in this Knowledge Base article...

Article ID: KB26067 Messages, Calendar, Tasks, Memos, BlackBerry Messenger, Bridge Browser and Bridge Files icons are not present on the BlackBerry PlayBook



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 10
Registered: ‎10-22-2012
My Device: BOLD9900 PB64
My Carrier: Bell

Re: Bridge stopped working

Tried it.  one change..... Now when I launch BBM on PB I get an all white screen and a small text "forbidden" in the top left corner.

Contributor
Posts: 10
Registered: ‎10-22-2012
My Device: BOLD9900 PB64
My Carrier: Bell

Re: Bridge stopped working

Still not working.  BBM on pb still wants a licensed acknowledged on phone (it is and works on phone) and text on bridge is now blocked by IT policy.....  Have done a full reset on both....... Anyone else?