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02-27-2012 06:44 AM
My wife plugged the charger to my playbook wrong side and now I can't charge my PB.
I think it was broken or something like that.
I bought my PB from UK but I'm living in Turkey. I suppose PB officially not selling in Turkey.
Can I use my warrant in worldwide? If I can, how?
02-27-2012 10:38 AM
02-27-2012 10:53 AM
If the port in the PB is damaged by inserting the charger plug in the wrong way then there is no way to charge the PB till it is fixed.
Otherwise you'll need to buy another charger.
A usb cable will not be able to charge the PB via a PC USB port which doesn't provide a high enough power to charge the PB.
Either way it's a damage caused by the user so unlikely will be covered by the warranty.
A local electronic repair shop may be able to replace the micro usb port in the PB?
02-27-2012 12:57 PM
I had the same problem and called support, after about a half hour of trying different things I was instructed to send it to Blackberry. They sent me a mailer and I had it back in about 14 days.
11-06-2012 01:50 AM
I had the same thing happen to me. the charger and data cable wouldn't fit anymore because the USB port was damaged, the little metal thing in the center of the port was bent down.
it was a pretty easy fix. i took a pen or small paper clip and hooked it under the small metal think in the USB port and gentally bent it back up to where it was straight again.
my charger and data cable was able to fit again and was able to charge.
it happen about a year ago and it has been working perfectly since then.
11-06-2012 06:34 AM
BB has chosen to put the BB symbol on the top of the connector vice the USB symbol..which confuses some people..suggest a drop of white out be put on the top of the charger (BB symbol) connector to alleviate any future problems