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BlackBerry® PlayBook™

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Contributor
Posts: 21
Registered: ‎08-07-2012
My Device: Playbook 64gb And Blackberry Tour 9630
My Carrier: Giffgaff (O2)

Browser, android ported apps, settings pages all unusable. Overall UI lag

[ Edited ]
Hi my playbook (64gb) is less than a year old has over 35gb of remaining memory and only has two apps installed has suddenly become unusable. The browser lags so much I can be waiting over 5 minutes for the app to boot. It will take ages to load the most simple of web pages. On any app the top swipe down menu is unresponsive, sometimes the keyboard is unresponsive. The settings pages lag, I am forever getting error 0007 on the app world and error 0003-0001 and error 0003-0005. I also don't know whether this is normal but it takes 20 minutes for my playbook to turn on from the off position. And the UI lags overall. Things I have tried are: Total restore using desktop software Disconnecting and reconnecting to my wifi network (by deleting the settings) Changing the dates forward and back and then to the correct settings. Thanks in advance for any help Edit: running 2.0.1.358 software update says this is the latest update
Contributor
Posts: 21
Registered: ‎08-07-2012
My Device: Playbook 64gb And Blackberry Tour 9630
My Carrier: Giffgaff (O2)

Re: Browser, android ported apps, settings pages all unusable. Overall UI lag

Just updating to 2.1 beta hopefully this might do something
Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: Browser, android ported apps, settings pages all unusable. Overall UI lag

[ Edited ]

Please explain what you mean by Total restore using desktop.  Is that from the the backup/restore menu or a forced update using the debrick method?

 

Sounds like a total debrick update or security wipe from ghe Settings menu is required which will delete all data and software and reload the current OS.

 

Total debrick:- this requires pb disconnected and completly shut down. Start up desktop software and connect the pb whilst still shut down.  After the error message quickly accept the invitation to Update. It will take a while. 

_________________________
Contributor
Posts: 21
Registered: ‎08-07-2012
My Device: Playbook 64gb And Blackberry Tour 9630
My Carrier: Giffgaff (O2)

Re: Browser, android ported apps, settings pages all unusable. Overall UI lag

[ Edited ]
By total restore I meant Debrick where I used the error message on the desktop software
Contributor
Posts: 21
Registered: ‎08-07-2012
My Device: Playbook 64gb And Blackberry Tour 9630
My Carrier: Giffgaff (O2)

Re: Browser, android ported apps, settings pages all unusable. Overall UI lag

The total Debrick did not work Thank you
Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Browser, android ported apps, settings pages all unusable. Overall UI lag

Might be time to call support so they can look at the logs

 




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Contributor
Posts: 21
Registered: ‎08-07-2012
My Device: Playbook 64gb And Blackberry Tour 9630
My Carrier: Giffgaff (O2)

Re: Browser, android ported apps, settings pages all unusable. Overall UI lag

i cant find the number anwhere, i know it may just be me being silly but i cant seem to find it. i live in the UK by the way

Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: Browser, android ported apps, settings pages all unusable. Overall UI lag

0800 096 2805

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Contributor
Posts: 21
Registered: ‎08-07-2012
My Device: Playbook 64gb And Blackberry Tour 9630
My Carrier: Giffgaff (O2)

Re: Browser, android ported apps, settings pages all unusable. Overall UI lag

thanks 

New Developer
Posts: 26
Registered: ‎06-07-2012
My Device: Playbook 32gb, Dev Alpha C
My Carrier: Wifi

Re: Browser, android ported apps, settings pages all unusable. Overall UI lag

Time for security wipe from settings menu.

P.s. Save transfer ur data elsewhere first