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Reply
New Contributor
Posts: 2
Registered: ‎08-14-2012
My Device: 9300 2009
My Carrier: Celcom

Browser stop

I just bought a new playbook.

When I want to browsing Internet such as blog or facebook, it will open for a few seconds and suddenly stop and disappear.

I don't know what to do.

Can someone help me

New Developer
Posts: 26
Registered: ‎06-07-2012
My Device: Playbook 32gb, Dev Alpha C
My Carrier: Wifi

Re: Browser stop

it does the same thing after restart?

New Contributor
Posts: 2
Registered: ‎08-14-2012
My Device: 9300 2009
My Carrier: Celcom

Re: Browser stop

Yes it same.

I restart several times already but the problem still persist.

I also try to check the software update but it shown me that my software was the latest one.

I'm running on Version 2.0.1.358

 

Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: Browser stop

[ Edited ]

double_ceria wrote:

I just bought a new playbook.

When I want to browsing Internet such as blog or facebook, it will open for a few seconds and suddenly stop and disappear.

I don't know what to do.

Can someone help me


Can you describe what remains when the web page "disappears" - black screen?  

Do any internet pages work?

When you swipe diagonally from top RH corner, is the wifi icon all green, all white or part green?

Do you have any other computer connected to the same router that does get onto these internet pages?

 

we need more infornation to help.

 

 

If it is brand new you can register for 90 days free support in your country from RIM (in case it is a fault)

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