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BlackBerry® PlayBook™

New Member
Posts: 2
Registered: ‎12-28-2012
My Device: Curve 9300
My Carrier: Rogers

Camera Doesn't work on Playbook

I bought my Play about a year ago, and it was fine until last month, when after upgrading my Playbook, the front face camera stopped working. Now, after a month, the back camera has stopped working as well. I have tried upgrading to the latest software, but it hasn't worked. What should I do?

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Camera Doesn't work on Playbook

Hey aninda_shafayet,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Do you receive a specific error when you try to access the camera?  What version of BlackBerry PlayBook OS are you currently running?  This can be found by going to Options>Check For Update


I look forward to your reply.







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New Member
Posts: 2
Registered: ‎12-28-2012
My Device: Curve 9300
My Carrier: Rogers

Re: Camera Doesn't work on Playbook


When I go to check for updates, it says No update is available. And the specific error I'm getting is error 4003 whenever I  try to take a picture using the front or back camera. Thank you.

New Member
Posts: 1
Registered: ‎02-13-2014
My Device: BlackBerry PlayBook
My Carrier: BlackBerry

Re: Camera Doesn't work on Playbook

Hi, I have the same problem. How can we resolve this?

Guru III
Posts: 32,199
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Camera Doesn't work on Playbook

if you have error 4003, its a hardware fault 99% of the time and you need to get warranty support for it


even if it is out of warranty give them a call as some did get it replaced


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