Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
Contributor
Posts: 17
Registered: ‎04-21-2011
My Device: Playbook
My Carrier: All

Camera Error.

Hello Everyone,

 

I recently had my camera stop working. When I run the camera, it simply comes up blank like the lens is covered. When I try to use the camera features, I get the following message: "Camera Error. The camera is in use. Close any instancs of the camera and try again."

 

I have seen a few others with this problem and so I did the Security Wipe that one blogger suggested. Did that and I still have the problem.

 

Why is it that the Playbook always seems to have glitches?

 

Frustrated.

wdb. 

New Contributor
Posts: 3
Registered: ‎08-22-2011
My Device: torch 9800
My Carrier: three

Re: Camera Error.

try reset your PB

Contributor
Posts: 17
Registered: ‎04-21-2011
My Device: Playbook
My Carrier: All

Re: Camera Error.

Thanks. Tried it. No luck. wdb

Forums Veteran I
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: Camera Error.

backup your photos and any data you don't want to lose and do a security wipe.
Be a Shepard and not an iSheep.
New Member
Posts: 1
Registered: ‎10-07-2011
My Device: 9900
My Carrier: t mobile

Re: Camera Error.

Hi there, I have the same issue as well. Have tried to software wipe it at least 3 times, updated to the latest OS, but still have no luck with the camera...
Developer
Posts: 91
Registered: ‎01-26-2011
My Device: Torch
My Carrier: ---

Re: Camera Error.

Any solution to this?

I am having the same problem.  My front facing camera will not work even after a security wipe and reload of latest OS.

~~~~~~~~~~~~~~~~~~~~
My PlayBook Apps
Contributor
Posts: 27
Registered: ‎02-12-2010
My Device: Torch 9800
My Carrier: Globe/Unlocked AT&T

Re: Camera Error.

I also have an issue with PlayBook's camera. Its front-facing camera does not work anymore as if the lens is covered.

 

Current OS version: 1.0.7.3312

Forums Veteran I
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: Camera Error.

The is a warranty on the playbook. If a security wipe does not fix it then it is hardware related. My problem with the front facing camera is there is an ugly guy in it. But RIM can't help with that.
Be a Shepard and not an iSheep.
New Contributor
Posts: 4
Registered: ‎05-15-2011
My Device: Torch 9800 & Playbook
My Carrier: AT&T

Re: Camera Error.

I'm having the same problem with no luck even after wiping it several times.  Did you get your problem resolved?  If so, what do I need to do to fix my camera issue?

Regular Contributor
Posts: 50
Registered: ‎11-24-2011
My Device: Playbook 32GB
My Carrier: N/A

Re: Camera Error.

I was talking with the very helpful and friendly TS and they determined my front facing camera was defective. Took my chance to find another 32GB in stock and found one to exchange. The one I have now has the soft button issue. Volume up is barely responsi