06-23-2012 05:00 PM
I have 2 major problems with my playbook. First problem is that the camera doesn't work. When I press the camera button, black screen pops up without any buttons visible. Sometimes an error message pops up saying that the camera is in use and won't be load up. Second problem is that when I turn the screen off by pressing power button and try to turn it on again by pressing the button again, it won't turn on. I can only turn the screen on again by swipe across the screen. The fact that my playbook doesn't work properly bothers me a lot since the problem arose only 3 months after I bought the device. What should I do to fix these problems??
06-23-2012 06:59 PM
06-23-2012 07:48 PM
Same for me; also the battery is discharging at an unatural high level in standby (75% to dead overnight).
Did you experience that as well?
I've tried everything i could:
- three-button shutdown
- reinstall of the OS using the BB desktop software
- completly draining the battery, wait for a day then recharge
All of the above could not restore the camera or standby battery time to normal.
So is this a software error or should i return my PB?
06-23-2012 07:58 PM
Im from Germany.
How long would it take to replace my PB, I kinda need it for at least one more month (warranty shouldn't be a problem, i just bought it this january).
06-23-2012 08:07 PM