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New Member
Posts: 2
Registered: ‎06-20-2014
My Device: Playbook
My Carrier: Blackberry

Camera not working after Update

hi Guys, I have playbook and after the last update (few months before) my playbook front and rear camera is not working.

 

Playbook camera image

Here is the link of the image that I am getting from my camera.  

 

https://drive.google.com/file/d/0B1yk2HkRq5-xbW5FLVlaVEd4cVk/edit?usp=sharing

 

Guys please have a look at it and help me out of this problem.

 

Rajesh.

 

Playbook camera image

Posts: 95,488
Likes: 24,539
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera not working after Update

You might be out of luck... PlayBook support officially ended a couple months ago if I recall...

BUT, try anyway. Previous issues with this very same grey bar camera issue were fixed free of charge with a RMA number from BlackBerry.

NA Toll Free: 1-877-255-2377

UK Toll Free: 0808 100 7466

Europe: +44 1753 558400

Worldwide: +1-647-426-1108



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New Member
Posts: 2
Registered: ‎06-20-2014
My Device: Playbook
My Carrier: Blackberry

Re: Camera not working after Update

So, what should I do in this case.  Should I take it to the service centre or is there any way to fix it.

 

Rajesh

Posts: 95,488
Likes: 24,539
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera not working after Update

Oh, as I said, call and inquire.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code