04-20-2013 07:20 PM
I have had my playbook for about 11 months. I recently discovered the camera is not working. I get an error message "error.4003 picture when I try to take a picture. I don't use my camera very often so not sure if this is a new problem with the latest download of if it was there beforehand. While I don't use it very often, I really like the quality of pictures and do like to use it occasionally.
04-21-2013 02:13 AM
Have you tried restarting your playbook?
04-21-2013 02:16 AM
error.4003 is most likely a hardware issue. So if your device is still covered within the warranty, immediately contact blackberry service center and they should provide you a replacement.
04-21-2013 02:55 PM
Thanks for the help. I am not tech savvy at all. Is it very complicated to do a restore? This is the second time I have had problems after doing an update, don't think I'll be doing any more after this!!!
04-22-2013 06:21 PM
Hi, I have the same exact problem; "error.4003 imagen"
I have tried every little thing they post in every Backberry forum, I have reset the Playbook, I upload the OS again, and nothing; still the same error message all the time.
If you have found a solution even if I have to upload the OS again or maybe that OS update was damaged and that it why I get this error; please let me know how can I get a new OS.
Waiting for your comments
04-22-2013 07:02 PM - edited 04-22-2013 07:07 PM
Whereas I agree with Lost-at that some camera malfunctions have been fixed by software, error 4003 is HARDWARE problem. Needs to be sent to repair shop. There is no user fix for 4003.
Message to OS designers - there's no point in having user error codes if you don't provide users with a list of the ocdes and their meanings. - Der!