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12-28-2012 12:51 PM
Once again the software for Mac seems to be pretty useless; I cannot perform a back-up of my Playbook - see error message: 'an error occured while backing up your tablet'. This has happened twice now; does anyone have any ideas?
12-28-2012 01:02 PM
Check the below KB article -
KB26134 How to backup data on a BlackBerry PlayBook tablet
If your query is resolved then please click on “Accept as Solution”
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12-28-2012 01:10 PM
Thank you - but this is exactly what I was doing; I clicked to back up 'All data'; it seemed to be doing something for quite a while, & told me not to do anything on the Playbook while it was backing up, then at the end I got that message saying there was a problem, & it was unable to back up.
12-28-2012 01:36 PM - edited 12-28-2012 01:38 PM
I found this article:
Try this workaround:
Workaround: Change the permissions on the destination folder orwrite the backup file to a folder which does not have read-only permissions.
I also saw some info that points to the same issue:
12-28-2012 01:48 PM