04-04-2012 02:24 PM
Got a new playbook and was able to connect to wifi. Did the update to 2.0. But on reboot got the activation wizard and no wifi.
So how can I get wifi to work or activate the playbook without wifi. I tried the hard reset by doing the power+up+down volume combo but it comes back to the activation.
04-05-2012 12:42 PM
From what you posted it was connected to your WiFi to allow you to update to 2.0 but upon reboot it lost the WiFi and requires re-activation.
This is not normal as when I did my update to 2.0 over my WiFi I did not have to re-activate my PB and it did not lose the WiFi connectivity.
It works right away after reboot.
Since you can't get to the desktop to enable your WiFi you should call RIM Tech Support to explain your issue and maybe they can re-activate your PB using it's PIN + S/N.
The alternative is to reinstall from scratch.
I would try calling RIM first to save yourself a lot of work reinstaling.
04-13-2012 02:16 PM
My problem is that my book is new and i have no real wifi cnnection available. Does that mean i can never use it without wifi? what alternatives are there to updating the device for the first time when brand new?
04-13-2012 04:45 PM