01-10-2014 06:04 PM
Welcome to http://supportforums.blackberry.com/
In this case you will need to contact a service technician for replacement of the part.
Still if you need more help and support you can write to @BlackBerryHep o mail email@example.com
07-21-2015 05:11 AM
I have a similar problem with my Playbook. The battery will not charge. I have confirmed that the charger (fast version) has 5.0 vdc output. The charger connector appears not to go in to the port all the way.
How is the battery accessed?
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
07-22-2015 04:18 PM
there are a few batteries and not all will work with each other
there is a magnetic charger you can get if your USB port is damaged
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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V