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BlackBerry® PlayBook™

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New Contributor
Posts: 4
Registered: ‎12-30-2012
My Device: BlackBerry playbook
My Carrier: Aliant

Chat disconnecting

every time i go on facebook my chat disconnects. this only happens on the playbook.  my laptop works fine.  does anyone know how to fix this

 

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Chat disconnecting

disconnects from where?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 4
Registered: ‎12-30-2012
My Device: BlackBerry playbook
My Carrier: Aliant

Re: Chat disconnecting

When I am on facebook it will connect but as soon as I click on a name it disconnects. It says chat disconnected and when I try to connect again it wont

 

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Chat disconnecting

are you referring to the chat section in the Facebook app for PlayBook?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 4
Registered: ‎12-30-2012
My Device: BlackBerry playbook
My Carrier: Aliant

Re: Chat disconnecting

No it is not the facebook app on playbook. It always worked before. I was having trouble viewing videos contacted support and they fixed it but now I can't chat on facebook

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Chat disconnecting

are you referring to the chat widget on the Facebook website, using the PlayBook browser?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 4
Registered: ‎12-30-2012
My Device: BlackBerry playbook
My Carrier: Aliant

Re: Chat disconnecting

Yes I am on the playbook browser and on your Facebook Page bottom right hand corner has your chat list and when I click on it the list loads then when I click on a name the chat disconnects