02-20-2013 01:27 AM
Windows 8 Pro x64
AMD FX 3.1Ghz
I'm trying to connect my 64gb Playbook running OS version 22.214.171.1246 to my computer via USB.
So, I've tried atleast 3 different things from various other posts.
- Updating drivers ( I bought the driverupdate.net package last night )
- Allowing ports 80 and 443 then again by disabling 80 and 443
- Uninstalling device manager / reinstalling / rebooting / restarting the PB
- Turned off wireless connections on the PB
The worst part is, is that the Desktop Manager software sees that the PB is connected to the computer. It shows up with my PIN # etc. but it still says Connect the device. Also the Playbook itself says that it is connected to the computer. So frusterating!!!
I click connect the device and in about 10 seconds the program goes into (Not Responding) and 10 seconds after that I get the error - "Blackberry desktop software can't communicate with the connected device"
I have had the PB connect wirelessly with my computer but the file transfer speeds are terrible and inconsistent. Thank you for taking the time to read this and hopefully lend any information or tips.
03-02-2013 02:18 AM
What operating system are you using to run the Desktop Manager?
I have used the PB tablet and various BB phones with Desktop Manager in both 32 and 64 bit Windows XP-Pro, and both 32 and 64 bit Windows 7 Pro.
From time to time I was hearing issues about Windows 8 with some of the phone types and drivers. I myself have not had the chance to try Windows 8 for a long enough period of time to make a proper evaluation.