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New Contributor
Posts: 6
Registered: ‎12-26-2012
My Device: Playbook
My Carrier: O2

Connected to the Internet but app world says no connection

Hi

I am connected to wifi in my house because everything that has the Internet is working but when I try update or download new apps the application world says that there's a connection problem and to try again later. Any help? Xx

New Contributor
Posts: 6
Registered: ‎12-26-2012
My Device: Playbook
My Carrier: O2

Re: Connected to the Internet but app world says no connection

It says it can't connect to world server and to verify my connection?

Regular Contributor
Posts: 60
Registered: ‎04-06-2012
My Device: BB PB 64Gb & BB Classic (Two each) + (Bold 9900 / Curve 9360)
My Carrier: Wind Mobile

Re: Connected to the Internet but app world says no connection

Hello "Chloepiercy" and "Greetings"!...

 

I had experienced (intermittently) same problem, including my connection with my "end-mail"; was solved by disconnecting the Wi-Fi for a while (a few minutes). It seems to me the problem lay with the Internet service provider... Perhaps their "Antivirus" is trying to "work behind the scenes"! (I solved other annoyances as well pertaining to the Internet service, not the PB as well by shutting the Wi-Fi!)

Give it a try and letter us know the results, in two words!

 

Cheers and Good Luck!

m.-

Guru III
Posts: 32,189
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

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Re: Connected to the Internet but app world says no connection

also check your time, if off too much it wont connect

 




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New Contributor
Posts: 6
Registered: ‎12-26-2012
My Device: Playbook
My Carrier: O2

Re: Connected to the Internet but app world says no connection

Hey thanks for your suggestions but it didn't work. My phone is connected to the same wifi and I can use apply world on there xx

Regular Contributor
Posts: 60
Registered: ‎04-06-2012
My Device: BB PB 64Gb & BB Classic (Two each) + (Bold 9900 / Curve 9360)
My Carrier: Wind Mobile

Re: Connected to the Internet but app world says no connection

Yes, I did notice the phones are way better connecting to the Internet (using either way Wi-Fi or Radio)...

Try to shut-down the tablet for "a" few minutes; if is not working, try to do a "three fingers salute" (a bit tricky): press and hold simultaneously the power button and the two volume control buttons until the red light shows-up.

Note: if you have a case, remove-it... And don't press the power button very hard!

 

Good luck (I've been there!)...!

m.-

New Contributor
Posts: 6
Registered: ‎12-26-2012
My Device: Playbook
My Carrier: O2

Re: Connected to the Internet but app world says no connection

im getting really sick of this now!

i hav connected my device to the computer and now its asking for a 'device password'

i hav tried every single password combination that i put in on my playbook and nothing is right!

i dont remember putting any device password on when i bought it today. 7 hrs later and im still in the same place as i was! im going insane

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Connected to the Internet but app world says no connection

Is this still acting up?  You can also give support a call at this number:

http://us.blackberry.com/support/tablets/playbook/contact-support.html

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Regular Contributor
Posts: 60
Registered: ‎04-06-2012
My Device: BB PB 64Gb & BB Classic (Two each) + (Bold 9900 / Curve 9360)
My Carrier: Wind Mobile

Re: Connected to the Internet but app world says no connection

Don't try any more passwords...

I had the same problem. (extremely annoying!!!)... Just hit "Cancel"!

Regular Contributor
Posts: 60
Registered: ‎04-06-2012
My Device: BB PB 64Gb & BB Classic (Two each) + (Bold 9900 / Curve 9360)
My Carrier: Wind Mobile

Re: Connected to the Internet but app world says no connection

I just realised... You just got the PlayBook today!?!

In this case you might have to update FIRST the OS software and after that yes, you can access the AppWord!

With the updates (lately) we all had to go through "that"...

(and yes, "Wolf359" is right... You are entitled to at least 30 days "Complimentary Assistance!)

 

The final result will be a WONDERFULL experience, rest assured!

 

Good luck "Cloepiercy",

m.-