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Contributor
Posts: 10
Registered: ‎03-17-2010
My Device: Blackberry Curve 8310
My Carrier: AT&T

Country Issue

I was trying to use my Playbook to watch the Daily Show, while traveling and getting the feed from my bluetooth-connect Blackberry phone. The website refused to display the video because they thought I was not in the United States. Is there a setting on the Blackberry/Playbook I should reset? As far as I can tell, both devices say they are in the U.S. ... thanks.

Guru II
Posts: 22,045
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Country Issue

Are you traveling outside the United States?

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Contributor
Posts: 10
Registered: ‎03-17-2010
My Device: Blackberry Curve 8310
My Carrier: AT&T

Re: Country Issue

No. I was communting on the train in New Jersey.

Guru II
Posts: 22,045
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Country Issue

There is no control over that other than when you first go through the setup wizard on the Playbook. The only thing I can think of is that the IP address that the website would see might be a BlackBerry/RIM IP address that is based in Canada.

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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Contributor
Posts: 10
Registered: ‎03-17-2010
My Device: Blackberry Curve 8310
My Carrier: AT&T

Re: Country Issue

Figured it is something like that.

Trusted Contributor
Posts: 167
Registered: ‎05-03-2012
My Device: playbook
My Carrier: n-a

Re: Country Issue

That's really odd though - what app/website we're you watching it with/on?

Super Contributor
Posts: 349
Registered: ‎01-02-2013
My Device: pb
My Carrier: none

Re: Country Issue

So Playbook blocks access for Americans if they think you are travelling in Canada? Really??

___________________
Contributor
Posts: 10
Registered: ‎03-17-2010
My Device: Blackberry Curve 8310
My Carrier: AT&T

Re: Country Issue

No, the "Daily Show" website will not play the video if they think you are not in the U.S.

Guru II
Posts: 22,045
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Country Issue

No, he's connected to his BlackBerry for data service. BlackBerry data plans go through RIM's NOC in Canada. If you check the IP address when browsing a website with a BlackBerry it comes through as one of RIM's IP addresses, registered in Canada. If the website blocks Canadian IP's from viewing something it will likely block the BlackBerry. I assume you'd get the same error message with just the BlackBerry too (without the Playbook even in the loop).

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Contributor
Posts: 10
Registered: ‎03-17-2010
My Device: Blackberry Curve 8310
My Carrier: AT&T

Re: Country Issue

The other odd thing is that the video plays without a problem if I am connected to a WiFi site, either at home in NJ or in the office in NY. But when on the train, TDS says it believes I am in Canada.