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BlackBerry® PlayBook™

Guru III
Posts: 32,244
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: DeadBook

call the number, choose other and ask for playbook warranty (dont ask for support)




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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

Posts: 96,040
Likes: 24,618
Solutions: 6,417
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: DeadBook

Call them, regardless. Explain your issue. They have been quite generous with helping and in many cases doing an RMA.

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New Contributor
Posts: 7
Registered: ‎11-19-2012
My Device: Playbook 32
My Carrier: Vodafone

Re: DeadBook

OK I'll give it a shot and let you know how I get on. Thanks again for all the advice, really appreciate it.

Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: DeadBook

pixelat0r wrote:

Dead end, it's been over 90 days :-( Probably had it since June thinking about it and been out of action since about July.

Only if you registered for the support when you bought it. If you never registered for support the 90 days starts when you do register


New Contributor
Posts: 7
Registered: ‎11-19-2012
My Device: Playbook 32
My Carrier: Vodafone

Re: DeadBook

Well, there's been some progress. They won't promise a repair but I've been given a new RMA number and they're going to take another look at it. Fingers crossed! Thanks again guys.