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I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
11-21-2012 09:40 AM
call the number, choose other and ask for playbook warranty (dont ask for support)
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
11-21-2012 09:41 AM
Call them, regardless. Explain your issue. They have been quite generous with helping and in many cases doing an RMA.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
11-21-2012 05:20 PM
Dead end, it's been over 90 days :-( Probably had it since June thinking about it and been out of action since about July.
Only if you registered for the support when you bought it. If you never registered for support the 90 days starts when you do register