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BlackBerry® PlayBook™

New Contributor
Posts: 2
Registered: ‎10-11-2012
My Device: 9900
My Carrier: Bell mobility canada

Desktop syncing


Since the update to the playbook and the desktop program - my playbook can now only backup on my computer. I have tried a variety of solutions outlined in forums and on line re. Syncing problems. The cable is fine as it syncs my 9900 phone without a problem. I have put the desktop program on two other laptops, and it still won't work. Wondering if a setting was changed that I don't know about. I did this successfully many times over the past year - and suddenly it is having problems. Also - the battery seems to be losing charge faster than normal. Used to last a few days - now suddenly - won't last 12 hours. Something is amiss. Any suggestions?

davibalc Smiley Frustrated

Posts: 863
Registered: ‎10-27-2010
My Device: Z30 / PlayBook 64GB
My Carrier: Virgin Mobile UK

Re: Desktop syncing

There's an option in the PlayBook sharing settings that tells it if it connects to Windows or Mac.

Default is auto-detect - but selecting one of the options makes it more reliable.

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