04-10-2013 01:32 PM
Lately I cannot open Excel documents that were saved in Docs to Go on my PlayBook in MS Excel. I've tried in both Excel 2010 and 2013. This really just started happening within the last month with some specific files I have. When D2G saves the file, the file size becomes 30-40kb less than if they were saved with Excel. When I go to open the files in Excel, it says it's corrupt but I can continue to open them in D2G.
I can supply two versions of the files if you need to examine them.
04-11-2013 12:39 PM
They are xlsx files and in fact they used to work fine as well. I usually use them and then save archived versions of old ones. I actually have some files that used to open but don't anymore. At one point Excel was able to repair one and said something about the XML template being wrong so I thought Excel may have taken an update that changed XML schema of the files it was expecting or something like that. This is happening on two seperate PCs with different versions of Excel (2010 and 2013).
The files themselves are not super basic but aren't overly complex either, just some formulas, merged cells, and frozen panes. I have tried a very basic spreadsheet and am able to open them in both D2G and Excel, just not these particular ones that I use daily.
04-11-2013 01:10 PM
04-11-2013 01:26 PM
I think I figured out what is casuing this and it looks like the frozen panes may be the cause. I created several new files each with different features and the ones that has frozen panes results in an error message about corruprion when opening in Excel after being saved in D2G. This is the error message that I got before in my real file.
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
WHen you say go download updates from Microsoft, are you referring to a specific one? I use Windows update to keep it up-to-date so it is at the latest level.
04-11-2013 01:32 PM
09-13-2013 09:38 PM
Having trouble with docs to go
DOC seems to be working but XLS does not allow me to bring up old files or make new ones
When I try either way the xls logo comes up with green background as it usually does when loading but freezes at that point.
My original problem was that my 32 gb playbook was getting full and I advised me to get rid of some files
When I tried to do that I could not delete xls files or any voice note files...i was advised to use air browser and it worked
Now I have the problem as noted above with the added problem of not being able to use my voice notes app