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Posts: 8
Registered: ‎12-03-2012
My Device: Playbook OS2.1
My Carrier: O2
Accepted Solution

Downloaded Apps - No Icons

I have read the previous (fixed) thread below, but:

 

I purchased a Playbook this weekend and downloaded a couple of apps. They appeared in 'My World', but no icons were displayed on my screen.

I re-booted the machine and they still did not appear.

Is there anything else i could try to get the apps to work?

 

Many thanks

tonyhg

Trusted Contributor
Posts: 116
Registered: ‎11-10-2012
My Device: BB Playbook
My Carrier: MTS

Re: Downloaded Apps - No Icons

If they appear in My World as installed, try to delete them from My World and download again



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New Contributor
Posts: 8
Registered: ‎12-03-2012
My Device: Playbook OS2.1
My Carrier: O2

Re: Downloaded Apps - No Icons

Hi nikmaster.

 

I deleted them from my world and they are now in my uninstalled app folder. I tried to download one of the apps again, but it still didn't work.

 

Unfortunately, as I can't get any apps, I can't download the AIR browser app to remove the uninstalled apps from my memory!

 

Regards

 

tonyhg

Trusted Contributor
Posts: 116
Registered: ‎11-10-2012
My Device: BB Playbook
My Carrier: MTS

Re: Downloaded Apps - No Icons

That is really strange. Perhaps you should try to reset your device and reinstall OS.



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Trusted Contributor
Posts: 213
Registered: ‎09-01-2012
My Device: Blackberry Playbook 32GB
My Carrier: none at present

Re: Downloaded Apps - No Icons

After you have complered downloading and installing the app...try going to the home page and pull the screen up ie: put finger on the screen and move finger upwards..see if the icons are there...

Gene
New Contributor
Posts: 8
Registered: ‎12-03-2012
My Device: Playbook OS2.1
My Carrier: O2

Re: Downloaded Apps - No Icons

I've moved the screen up and also across and nothing appeared. Going to spend time this evening trying again, but still open to suggestions!

Regards

tonyhg

Posts: 95,511
Likes: 24,546
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Downloaded Apps - No Icons


tonyhg wrote:

I've moved the screen up and also across and nothing appeared.


Nothing? The screen was completely blank?

 

Or what?



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Re: Downloaded Apps - No Icons

[ Edited ]

nikmaster wrote:

That is really strange. Perhaps you should try to reset your device and reinstall OS.


If you do believe this is the resolution needed, please give the user knowledge on HOW to reset the device or to reinstall the OS. Otherwise, it's really not helping the user here.

 

Unless of course you're only here to gather posting credits and points to order a mug or hat. Silly me.

 



1. If any post helps you please click the Like Button below the post(s) that helped you.
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New Contributor
Posts: 8
Registered: ‎12-03-2012
My Device: Playbook OS2.1
My Carrier: O2

Re: Downloaded Apps - No Icons

No, the screen wasn't completely blank! The icons that i had hoped to appear when i downloaded the apps weren't there. The rest of my icons are still there.

 

Thanks

 

tonyhg

Posts: 95,511
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Downloaded Apps - No Icons

Ok, sorry, that is why I asked... to me "nothing" is ... nothing. Smiley Wink

 

So, scroll down on the screen?

Swipe left or right on the screen to other application icon screen?



1. If any post helps you please click the Like Button below the post(s) that helped you.
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