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Reply
Contributor
Posts: 38
Registered: ‎10-20-2011
My Device: 9810 & PlayBook 64 GB
My Carrier: Rogers

Re: E-mail duplications

I have the same issue

Contributor
Posts: 44
Registered: ‎04-20-2012
My Device: Playbook and 9850
My Carrier: Verizon

Re: E-mail duplications

Funny thing is....at least if I am very careful, I can kill the dups almost every single time if I delete the sent message as soon as the red X appears...a doable but very annoying workaround. With hanging lookup I have not found a workaround so it is actually the more frustrating part of using my PlayBook to send email because most of my contacts are maintianed on my exchange account....it literally is impossible to send a non reply email to those not in the local contact list.
Contributor
Posts: 21
Registered: ‎06-28-2009
My Device: Z10/PlayBook 64GB
My Carrier: Rogers

Re: E-mail duplications

That is the same thing I have been doing. This is frustrating. I thought they would of had this fixed by now.
507
Contributor
Posts: 15
Registered: ‎10-26-2010
My Device: 9900
My Carrier: TMHU

Re: E-mail duplications

Unfortunately the .560 did not solve. 

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: E-mail duplications

[ Edited ]

Please see KB31705 Duplicate email messages are sent from the BlackBerry PlayBook tablet for further information on this error.

 

Thank you for your patience and understanding.

-HMthePirate

 

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Contributor
Posts: 38
Registered: ‎10-20-2011
My Device: 9810 & PlayBook 64 GB
My Carrier: Rogers

Re: E-mail duplications

We are already quite aware of the KB aritcle. It was posted on here some time back. did you read what they have as a resolution??

 

"This is a previously reported issue that has been escalated internally to our development team. No resolution timeframe is currently available."

 

Joke!

Contributor
Posts: 44
Registered: ‎04-20-2012
My Device: Playbook and 9850
My Carrier: Verizon

Re: E-mail duplications

Dude, there really is no useful information at that post....it is old and neither provides a solution, nor has it been updated. The frustration here is that probably a large set of very loyal users see no activity....as somebody else has already commented, what in the world is a support thread good for if it doesn't do at least one of these things.....a fix or updates/workarounds.
Highlighted
Contributor
Posts: 17
Registered: ‎05-05-2012
My Device: 9900 and Playbook
My Carrier: T-Mobile

Re: E-mail duplications

I guess we should be grateful that someone has finally decided to look in on this thread......shame we hade a useless reply!
Contributor
Posts: 44
Registered: ‎04-20-2012
My Device: Playbook and 9850
My Carrier: Verizon

Re: E-mail duplications

sheesh.  Worse than useless considering how patient we have all been. 

Contributor
Posts: 17
Registered: ‎05-05-2012
My Device: 9900 and Playbook
My Carrier: T-Mobile

Re: E-mail duplications

Agreed!