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Posts: 21
Registered: ‎06-28-2009
My Device: Z10/PlayBook 64GB
My Carrier: Rogers

Re: E-mail duplications

I upgraded today to the latest OS and it is still doing it on my exchange server.


Come on guys!!!!!



Posts: 15
Registered: ‎03-07-2012
My Device: Storm - PB
My Carrier: telus

Re: E-mail duplications

try rebooting a couple times. i noticed my duplications stopped after a while and the only thing i can attribute it to is a couple reboots inbetween???
Guru III
Posts: 32,249
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: E-mail duplications

I would remove account on PlayBook and setup the account for good measure.


thats if the reboots dont fix it


I have not had a duplicate yet on Exchange 2003.


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Posts: 12
Registered: ‎08-19-2010
My Device: Torch 9860
My Carrier: Sasktel

Re: E-mail duplications

I just finished the update and rebooted.


I sent a test message from my work (enterprise) email account to my personal account. On the PlayBook I had the usual red X show up on the email then another one come up with a check mark.


I opened my email client and I only had 1 email, no duplicates.


So either the duplicates are yet to come into my email client or the problem is half fixed.


I'm going to try another couple reboots throughout the day. If the red X doesn't go away when sending an email then perhaps I'll try deleting and recreating the account next week when I have time.

Posts: 1
Registered: ‎10-03-2012
My Device: Playbook 16GB
My Carrier: T-Mobile

Re: E-mail duplications

Did a security wipe before and after upgrade to and first step was to add exchange 2007 account, sent an email and got red X... It's still not fixed, RIM. Please stop ignoring your customers!

New Contributor
Posts: 5
Registered: ‎08-17-2012
My Device: PlayBook 64k
My Carrier: Verizon

Re: E-mail duplications

[ Edited ]

2.1 Fixed my duplicate send on exchange 2003, but the text only test email took 10 seconds to send? Also, 1hour after the OTA upgrade, only part of my calendar reloaded, and none of my contacts yet. Will try some more hard resets, then remove and add back my exchange account on PB.

Trusted Contributor
Posts: 123
Registered: ‎04-25-2011
My Device: 8530 curve
My Carrier: cellular south

Re: E-mail duplications

I still get red X but it only sends 1 email. I can live with that and they fixed it so you can open TXT attachments hallelujah.

Regular Contributor
Posts: 75
Registered: ‎04-27-2012
My Device: 1. Playbook 2. Z30 3. Z10 4. Classic

Re: E-mail duplications

I get red x and email sends without duplication. Exchange 2007. Several reboots and reactivation of account make no difference.
Sometimes doesn't send on a second message, unless shut down and restart application.

Suggest a new thread...."annoying red x"
Posts: 19
Registered: ‎06-16-2012
My Device: PlayBook
My Carrier: Telus

Re: E-mail duplications

My company just upgraded to the latest version of exchange, and the problem is 100 percent solved. No annoying red x, and I can look up contacts from the server with no issues. Maybe you should upgrade your exchange servers? I now re-love my playbook. That was easy.
Posts: 21
Registered: ‎06-28-2009
My Device: Z10/PlayBook 64GB
My Carrier: Rogers

Re: E-mail duplications

Getting the red X but no duplications.  I did reboot several times and deleted the account and readded it. 


So now what? Beg my work to upgrade the exchange server? 

I love my PlayBook but I do not want this BS to happen when I get my new BB10 phone next year.