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New Contributor
Posts: 7
Registered: ‎06-09-2012
My Device: PlayBook
My Carrier: giffgaff
Accepted Solution

Email not loading since update to 2.0.1.668

Hi BlackBerry Helpers, 

 

Ever since the update to 2.0.1.668 the email app is not loading.

 

But when I restart my PlayBook it loads once but if i close it and open it when i get a nofication it dont load again...unless i restart it, it goes round and round in a cycle.

 

I don't know if it is because of the update or something i have done.

 

Please help, thank you

Developer
Posts: 209
Registered: ‎05-08-2012
My Device: PlayBook 64 Gb and Z10 LE
My Carrier: Vodafone

Re: Email not loading since update to 2.0.1.668

The .668 have a problem .. U can downgrade your Pb .. Save your data (backup) with DM and execute a security Wipe.

_______________________________________________

If U like my post click on LIKE Smiley Wink
Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Email not loading since update to 2.0.1.668


pcantellow wrote:

Hi BlackBerry Helpers, 

 

Ever since the update to 2.0.1.668 the email app is not loading.

 

But when I restart my PlayBook it loads once but if i close it and open it when i get a nofication it dont load again...unless i restart it, it goes round and round in a cycle.

 

I don't know if it is because of the update or something i have done.

 

Please help, thank you


pcantelow, on your PlayBook, at Options > Accounts, delete the email accounts.

After doing so, touch the battery icon > restart.

Return to the Options > Accounts and add back one of your email accounts.

 

Now, does it work? If so, go back and re-add any additional email accounts.



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New Contributor
Posts: 7
Registered: ‎06-09-2012
My Device: PlayBook
My Carrier: giffgaff

Re: Email not loading since update to 2.0.1.668

All of a sudden it is working again.

I tried your way J Sanders but even in settings it would not load...but it is now.

 

Thank you for your help

Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Email not loading since update to 2.0.1.668

Great, glad it is working for you now.

 



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code