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BlackBerry® PlayBook™

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New Contributor
Posts: 2
Registered: ‎11-27-2012
My Device: Blackberry Playbook 32GB
My Carrier: N/A

FROZEN SCEEN , TOUCH SCREEN NOT WORKING

Hi!

 

I Puchase my Playbook 32GB in Feb 2012 and used it only 10 times. The Screen completely freezes and touch screen not working at all. I did the reboot by pressing the power and the +/- volume button for reboot several times now which sometimes it works for a couple of minutes however falls back to freezing. Did a back up of my playbook then did factory reset, worked for a bit and sceen freeze again. Since the factory reset, its even worst! now the computer won't recognize it anymore. 

 

What could cause that? Is there aother fix? or i have to send it under warranty. 

 

Please someone help!

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Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: FROZEN SCEEN , TOUCH SCREEN NOT WORKING

Warranty. You tried everything else.

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