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Visitor
Posts: 1
Registered: ‎06-04-2013
My Device: Playbook
My Carrier: Orange

Folders & apps are locked when moved onto the 2nd home screen

Hi,


I'm hoping someone can help me. My little boy has a Playbook and he's moved a folder full of games from his home screen onto the 2nd home screen (when you swipe it across to the left).

 

When the folder has moved over it's now locked. We can't open it or move it back onto the 1st home screen.

 

I opened his Facebook on his first home screen and it opened fine but I've tested it and swiped that also onto his 2nd home page and that app is now locked and won't open or move.

 

Could someone please let me know why it's doing this and if I can move them back across??

Thanks in advance

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Folders & apps are locked when moved onto the 2nd home screen

Hello NicRichardson, 

 

Welcome to the forums. 

 

Have you tried doing a reboot of the BlackBerry PlayBook tablet to see if that corrects the issue? Also what version of software is currently running on the BlackBerry PlayBook? 

-SR

 

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