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Contributor
Posts: 17
Registered: ‎04-09-2012
My Device: BlackBerry Z10
My Carrier: AT&T
Accepted Solution

Go from 2.1.0.1088 BACK TO 2.1.0.1032 ??

Well, I unwisely ran the PlayBook .1088 update last night and I am regretting it big tIme!

 

Just like with the .668 Update over this past summer, this .1088 update is slowing down the email App considerably!

 

I really need to go back to the .1032 to be able to read my messages.  How do I do this downgrade?

 

Thank you, Lee Ann

Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Go from 2.1.0.1088 BACK TO 2.1.0.1032 ??

crochetsister, No, you can't downgrade.

 

What you need to do

  1. go to your Playbook Options (top right corner icon).
  2. Scroll to Accounts.
  3. Delete your native email accounts set up on the PlayBook.
  4. Now, restart the PlayBook (touch the battery icon > restart)
  5. After the restart, go back to your accounts and setup those native email accounts again.

 

Good luck.



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Contributor
Posts: 17
Registered: ‎04-09-2012
My Device: BlackBerry Z10
My Carrier: AT&T

Re: Go from 2.1.0.1088 BACK TO 2.1.0.1032 ??

[ Edited ]

Many, many thanks for suggesting this.   Your advice was right on!  I was able to put all 22 of my emails back on the Playbook and they seem to be running fine now.

 

Thanks again for your wonderful advice and have a great weekend!   Smiley Happy. Smiley Happy

Lee Ann

Developer
Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10
My Carrier: AIS Thailand

Re: Go from 2.1.0.1088 BACK TO 2.1.0.1032 ??

wow, 22 emails!
lucky your on a playbook, ipads and android tabs would take more than 3x longer!
If you have an answer to your question then please click “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit.
BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi
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Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Go from 2.1.0.1088 BACK TO 2.1.0.1032 ??

You're very welcome. Good luck.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code