01-04-2012 08:10 AM
I did alot of times to reset playbook.
It doesn't help.
Can I downgrade back to version 1.0.7.xx?
If yes, please let me know to get and update this SW version.
01-09-2012 03:38 PM
01-10-2012 05:53 PM
I tried a lot of time by changing the cable or reseting playbook. It never works again.
I decided to go to magazine to make a change for a new one.
After update the latest software, I connect it to my TV. It works perfectly until now.
So I think the connector has the problem.
04-08-2013 02:57 PM
I"m having the same issue with a Panasonic HDTV. It used to work fine, not when I plug in via HDMI my settings page shows "Device Not Connected."
04-09-2013 11:27 AM
Be very cautious with the HDMI port on your Playbook .It bis a very delilcate 19 pin micro HDMI port and Rim charges $149 to repair it .
Customers are a Nonrenewable Resource .
05-16-2013 09:35 PM
OK everyone relax, there's nothing wrong with the cable, the one that came with your PlayBook is fine, there's nothing wrong with your tv, and your jacks not broken, after spending 2 hours on the phone with BlackBerry support today, half of it researching this issue online and reading this forum, and two hours of help from people who work in BlackBerry support who had no idea this was an issue even though it's been posted here for two years, I guess they don't read their own user,customer forums my wife called a friend who's husband works for BlackBerry and he told us the truth about what's behind not being able to watch your PlayBook on tv....
The hdml driver, installed in the last update has a defective driver. I can still use my PlayBook with my older Panasonic Viera however on my brand new Sony tv nope. The tv says no device detected and the PlayBook says no connection. They tried to tell me it was the plug, then I needed a clean install, then restarts, and every cockinh bs but the real problem is the driver. Goodbye tv with your PlayBook until they update and fix the driver. It worked once when I first got the Sony a few months ago but today it did not.
It might work for you depending on how new your tv is. It might not, it might work once and then never again, it might work on older tv sets but the driver is defective, BlackBerry is aware of this and there probably not sure if there going to fix it, just drop Playbooks and hang us all out to dry or release a new PlayBook and in that case create a new driver that works. They really don't care. There all down in Orlando playing golf and having a party and we're all screwed.
Don't go nutz, it's not you and nothings broken on your end and your not crazy, BlackBerry nows about this issue and didn't even tell their own support people and when I confronted a supervisor in service and support today she said that she would alert their developers and we might have a fix in a few months or next year or neve.
Some customer service, thanks BlackBerry, that's one of the reasons I bought my PlayBook and Tablet tv HD, now that you screwed it up I guess I'll need to go buy a new tablet that works from somebody who cares and for you BlackBerry Thanks for another mistake from the followers in the Industry who screwed us. My husband's company had just ordered 30 new Z-10's and he now says there canceling the order and buying Samsung Androids instead, he doesn't trust them anymore and he is a 10 year BlackBerry customer.
05-16-2013 09:41 PM
I have news for you, it doesn't work on Sony either, the drivers defective from the last update and there's nothing you can do, it's hit or miss, depending on which tv you have and how old it is, good luck, BlackBerry needs to update to a new driver.
05-16-2013 09:43 PM
That's why mine works on my 10 year old Panasonic Viera and not my new Sony? The drivers defective, they screwed up and until it's updated you can stick those 19 pins in your rear.