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BlackBerry® PlayBook™

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New Developer
Posts: 18
Registered: ‎07-19-2013
My Device: BB 9320, Playbook
My Carrier: All

Help my playbook can not be charged

As subject... My playbook can not be charged...

Yesterday my battery level is below 10% then I charge but the level did not increase.

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Help my playbook can not be charged

[ Edited ]

Hi CandraKlikocean,

 

Sorry to hear you are having problems with your Blackberry Playbook.

 

To better assist you I have a couple questions; Are you charging using a USB cord and a PC or are you using the PlayBook wall charger? And what is the full software version of your BlackBerry PlayBook?

 

Thanks.

 

 

 

-HB

 

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New Developer
Posts: 18
Registered: ‎07-19-2013
My Device: BB 9320, Playbook
My Carrier: All

Re: Help my playbook can not be charged

I charge with samsung charger with same ampere...because I forgot bring PlayBook Charger.one week later I charge with PB charger with didn't  work.

Super Contributor
Posts: 349
Registered: ‎07-18-2013
My Device: Playbook

Re: Help my playbook can not be charged

Probably plugged it in upsidedown which wrecks the socket. Using other usb plugs people tend to have usb logo facing up which is 180 degrees out.



Sarah.