01-30-2014 09:14 AM
Tried for a week by Support Emails to contact Tech Support over an urgent issue but no Respponse—and no "paper trail" of my submissions. Doea anone know of a way to REALLY contact someone in Tech Support? Maybe a phone number, or a real-person email address? Would really appreciate help.
I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
01-30-2014 09:19 AM
NA Toll Free: 1-877-255-2377
UK Toll Free: 0808 100 7466
Europe: +44 1753 558400
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
01-30-2014 09:25 AM
There no official support emails.
How Formal Support Works
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code