Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

New Contributor
Posts: 3
Registered: ‎07-29-2014
My Device: BlackBerry PlayBook
My Carrier: T-Mobile

Is my PlayBook new or refurbished?

Apologies if this has been asked before as I am new to the forum.

But - is there a foolproof way of checking if a PlayBook that is sold as 'brand new' is exactly that, rather than 'manufacturer refurbished' or 'dealer refurbished'?

For example, can the serial number or some other device number be used somewhere to check this?

Thank you




Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: Is my PlayBook new or refurbished?

From where did you purchase the PlayBook and when?


If it was recently and if it was from online, it's probably refurbished (heck, even from a store and it could still be refurbished). I'm not aware of any database that would contain serial numbers of refurbished units but I'm open to correction.



Cheers.  Smiley Happy

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.