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Posts: 1
Registered: ‎10-31-2013
My Device: Blackberry Tour
My Carrier: Sprint PCS

Keyboard Functionality Inactive within the Citrix Environment

[ Edited ]

I'm having issues with the keyboard application in my Playbook not engaging with the Citrix app, in which I'm unable to type in any input fields. The only thing I can basically do is navigate through "clicking." 

 

It seems that the core application doesn't respond when it is being called by the Citrix app.   Could this be a software update/compatibility issue of which Blackberry can resolve, or is this an issue remote to Citrix?