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12-20-2012 10:41 PM
since the update, my gmail messages I receive to the native mail account are not displaying the embedded images even after I press "get images".
I work in communications and send/receive a lot of these emarketing type of messages so I'd like to know what the problem is. The same message shows up just fine on the iPhone.
Thx for any/all help.
P.S. Still hating how hard it is to post to the forum on the PB since the update.
01-02-2013 12:40 PM
Does this only happen when using your GMail account? Do you have any other accounts set up on your BlackBerry smartphone to test with? Also, to confirm, are the messages still in your GMail account inbox on your computer?
01-02-2013 11:13 PM
01-02-2013 11:19 PM
Is it possible that Gmail is detecing the images as spam? Perhaps the images are hosted on a blacklisted server, and before the update the mail app wasn't checking for that but now it is? Or it wasn't receiving that data from gmail but now it is?
If they are just attachments, could it possibly be a size problem? I know that attachments larger than 25MB can cause issues with IMAP and Gmail in general (however I know that images rarely get that big, unless you're working in graphic design).
I'm as stumped as you are on this one so far... *scratching head*
01-02-2013 11:45 PM
01-06-2013 07:55 PM