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BlackBerry® PlayBook™

New Member
Posts: 1
Registered: ‎02-26-2012
My Device: Playbook 32GB
My Carrier: not applicable

Messages deleted on Playbook not deleted when I get home

I appear to be having the opposite problem many folks are having. I take my Playbook to work during the day. Read my email. I get home, open Apple Mail on my laptop, and the messages, while no longer listed as new, are still in my account! I have to manually go through and delete each email! When I click the Trashcan icon on the Playbook, I expect the email to be deleted. Period. My email provider is Apple iCloud which is just iMAP. I've searched the internet and forums far and wide for a solution, but no one seems to have a decent answer or even a hypothesis. Any suggestions?


Is anyone using GMail with the Playbook 2.0 successfully (using iMAP) and when messages are deleted, they're deleted? And contacts and calendar with GMail sync successfully? Because if I can't solve problem above, I'm unfortunately willing to switch to GMail as my provider. I've waited so long for 2.0 and can't believe I'm having such a major issue. I'm not going to twice delete each messsage each day given the volume of email I receive.


Ideas, suggestions, troubleshooting tips welcome.


Thanks in advance -



Guru III
Posts: 32,225
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Messages deleted on Playbook not deleted when I get home

Pop and imap are old. Microsoft said years ago to remove them from mailservers and mine does not support it.


I have since then used only exchange active sync aka EAST. It works well and lets you do more. 


Gmail works with it too and that his I use Gmail to sync contacts, calendar and my email.


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Regular Contributor
Posts: 72
Registered: ‎05-02-2011
My Device: 9700
My Carrier: Vodafone

Re: Messages deleted on Playbook not deleted when I get home

I think what you have to do is to go under account/advanced and uncheck/turn off "leave message on server" option.


essentially you are telling PB to modify the copy on the server as well...