08-01-2013 04:29 AM
My BB playbook doesn't charge and turn on.
When I tried to charge it, at first ,the red color appears for 10 seconds and after the green color starts blinking several times. And that's all. Every time when I am charging it the same thing is repeating. What should I do in this case???
If someone knows how to solve this issue please HELP!
08-04-2013 11:46 PM
Welcome to the BlackBerry Support Community Forums.
If you're receiving the flashing green LED light, it sounds like the BlackBerry PlayBook battery is completely drained. I suggest plugged the BlackBerry PlayBook into the wall charger for several hours to get a charge again.
Let me know if the issue still persists after charging it after several hours.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!
08-28-2013 06:03 PM
08-29-2013 03:57 AM
Playbook will not turn itself on! If you get steady green charge light, it is presumably powered off. You then need to turn it on. It will then boot through the "bubble sequence"
When it boots eventually what does the battery icon indicate is the % battery charge?
If the charge is around 100% and it still behaves this way, it suggests hardware failureto me. It is not normal behaviour.
08-29-2013 04:37 AM
08-29-2013 05:05 AM
The green battery icon is normal. Says it's finished Red one says not charged yet. That is all normal. boot should tske three minutes. What is not normal is blanking out. Dry joint at battery strap inside is possible.
See my post here
Warnings, copy important files to pc by wifi sharing. Could kill the playbook.
08-29-2013 07:15 AM
08-29-2013 09:23 AM - edited 08-29-2013 09:42 AM
Yes my explanation was not very accurate. Meant to say "Green icon related to battery" although I get it even if charging is complete. Here is the full explanation.
EDIT: more info...
If you said it was there when you looked at it this morning (assuming before you touched it and whilst it was still on the stand) then the contact must have been broken, either by dirt in the three pins (either side) or by a dry joing inside the Playbook. It should not appear whilst successfully charging.
Also I have never seen it whilst in standby (i.e. so it can be awoken by a swipe) only when powered off.
Go on, take the back off and have a poke around!.
08-29-2013 01:01 PM
08-29-2013 02:50 PM
If you undid the two small screws and took off the battery strap and replaced it after cleaning that's about as far as it goes with do-it-yourself fixes. Repair in a shop will be uneconomic.