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New Member
Posts: 1
Registered: ‎01-06-2014
My Device: Playbook 64G
My Carrier: Na

My Playbook is stuck on the Blackberry Playbook Start up Page! And won't reset!

Hi All,


i need help for my playbook.


At first my battery wasn't holding any charge , i had lost the charger that came with it. Someone told me to buy the

rapid charger which i did.


I tried all the reset tricks Vol- Vol+ and Power for 15seconds - 20 seconds everything that you may read on the net.

I plugged it on the Rapid Charger and now all it showing is the Blackberry Playbook sign on the screen. If i remove it it just shuts down. When i plug it back in it restarts and shows the the battery icon with the connection and then starts and stalls at that same Blackberry Playbook sign.




Thanks a bunch



New Contributor
Posts: 5
Registered: ‎01-10-2014
My Device: Blackberry Z30
My Carrier: Telstra

Re: My Playbook is stuck on the Blackberry Playbook Start up Page! And won't reset!

Have you connected your playbook to a desktop computer?


My understanding is if you have a computer with Blackberry Desktop installed, You can connect the Playbook and reload the OS


This link on the Blackberry site has more details