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BlackBerry® PlayBook™

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New Member
Posts: 1
Registered: ‎01-06-2014
My Device: Playbook 64G
My Carrier: Na

My Playbook is stuck on the Blackberry Playbook Start up Page! And won't reset!

Hi All,

 

i need help for my playbook.

 

At first my battery wasn't holding any charge , i had lost the charger that came with it. Someone told me to buy the

rapid charger which i did.

 

I tried all the reset tricks Vol- Vol+ and Power for 15seconds - 20 seconds everything that you may read on the net.

I plugged it on the Rapid Charger and now all it showing is the Blackberry Playbook sign on the screen. If i remove it it just shuts down. When i plug it back in it restarts and shows the the battery icon with the connection and then starts and stalls at that same Blackberry Playbook sign.

 

PLEASE HELP ME AND MY 4 YEAR OLD SON PLS.

 

Thanks a bunch

 

 

New Contributor
Posts: 5
Registered: ‎01-10-2014
My Device: Blackberry Z30
My Carrier: Telstra

Re: My Playbook is stuck on the Blackberry Playbook Start up Page! And won't reset!

Have you connected your playbook to a desktop computer?

 

My understanding is if you have a computer with Blackberry Desktop installed, You can connect the Playbook and reload the OS

 

This link on the Blackberry site has more details

http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=85EFD5478743B2E2A764EB006966D309?...