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New Contributor
Posts: 4
Registered: ‎01-16-2013
My Device: 9320
My Carrier: T-mobile
Accepted Solution

My Playbook keeps saying my Password is wrong.

Every time I type in my password on my PB it keeps saying it wrong. I noticed that 2 things, (1) its says Password required 6 of 10 & incorrect password in red at the bottom.(2) every time I type my password it shows my password & not in *** like this pls help me!! I've already restarted & swithed it off fully.
Contributor
Posts: 15
Registered: ‎01-11-2013
My Device: Playbook
My Carrier: Verizon Phone Service

Re: My Playbook keeps saying my Password is wrong.

After you have tried your original password too many times, it then wants you to enter the word blackberry before continuing. I had that happen to me and didn't catch it at first. Try it and see what happens.

New Contributor
Posts: 4
Registered: ‎01-16-2013
My Device: 9320
My Carrier: T-mobile

Re: My Playbook keeps saying my Password is wrong.

Yaaaaaaaaaaa!!!!!!!!!!! It worked thank you.