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New Contributor
Posts: 5
Registered: ‎11-20-2012
My Device: Blackberry Tablet 2011
My Carrier: 6463223827

My Playbook tablet, frozen doesn't opens tried many times

Hi ,

 

My, Playbook tablet was working in very nice condition, & being longtime blackberry fan, love playbook tablet.

But,was upset playbook suddenly frozen & not opening at all, Playbook really has cost & quality edge over other tablets, but no service support.

 

 

 

Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My Playbook tablet, frozen doesn't opens tried many times

LEAVE it connected to the wall outlet charger (not the USB > PC charger).
Leave it connected for 24 hours... every 3-5 hours, press and hold the power button only for about 20 seconds. Eventually it will boot on up, but first must reach a certain charge level.
You will see the blinking red and perhaps yellowish LED light, and perhaps a symbol on screen of "no battery". That means the battery is drained, but it must reach a certain charge before powering on.




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New Contributor
Posts: 5
Registered: ‎11-20-2012
My Device: Blackberry Tablet 2011
My Carrier: 6463223827

Re: My Playbook tablet, frozen doesn't opens tried many times

Thabks will try

New Contributor
Posts: 5
Registered: ‎11-20-2012
My Device: Blackberry Tablet 2011
My Carrier: 6463223827

Re: My Playbook tablet, frozen doesn't opens tried many times

just started connected to charge next 24 hrs watch

Thnx!

Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My Playbook tablet, frozen doesn't opens tried many times

Good luck, just press and hold the power button 20 seconds, watch if you see any LED activity.

 

Then, keep charging.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎11-20-2012
My Device: Blackberry Tablet 2011
My Carrier: 6463223827

Re: My Playbook tablet, frozen doesn't opens tried many times

Charged 24 hrs,Battery shows 100% fully
Charged,but after tapping screen doesn't
Open at all,Very frustrating...

Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: My Playbook tablet, frozen doesn't opens tried many times

[ Edited ]

OmRaviSai wrote:
Charged 24 hrs,Battery shows 100% fully
Charged,but after tapping screen doesn't
Open at all,Very frustrating...


Tried the On button? Sounds like you are looking at a lit up playbook with icons but will not respond, yes?

 

If so hold the On button down for 20 seconds. It will shut down. Wait 2 minutes. Press On button briefly to start it up again.

 

(this procedure replaces the old "3 button reset". You may read about.

_________________________
Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My Playbook tablet, frozen doesn't opens tried many times

Ditto. As explained above. 



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code