07-01-2013 12:36 AM
07-01-2013 04:58 AM
Same here, for a couple of days now... I even made a securty wipe on the device and tried again, and again it asked me to upgrade the app world, but nothing only the purple background and nothing else... I am so angry with RIM right now ...
07-02-2013 09:08 PM - edited 07-02-2013 09:11 PM
This is apparently happening to Playbook owners who don't use a cellular connection - App World fails if it can't determine which carrier you are bound to.
Why would I pay for a second account when I can pass through my phone?
I'm super-irritated about this - a mandatory update that breaks my tablet. Worse, I did a wipe to try again and now I can't even reload my old apps.
I've tried using my phone's SIM, but the Playbook wants an unlock code and my carrier was unable to give me one - they don't sell PlayBook, so they don't have the code generator utility, to do it.
A generic code generator won't work either, because you need the IMEI and MEP code. There's no way to get the MEP code off a Playbook - they never finished coding the engineering screen.
Happy customer? Not so much. I was so on the bandwagon for the BB10 launch, and they keep finding new ways to make me regret that.
07-02-2013 09:25 PM
07-02-2013 10:11 PM
07-05-2013 04:15 PM
I've got the same problem with my playbook: purple background after trying to update app world
No idea what happened but it seems to be a basic problem regarding the fact that a couple of you guys discribe the same phenomenom!
Does anybody know whether RIM takes care about our complainments or even notices these posts?
I couldn't find any reaction to this issue.
07-06-2013 01:56 AM
Hi everyone, it seems we are all having he same problem. For those who didn't a security wipe don't do that, because you will loose all your apps and data and you won't be able to download them again. This is what happened to me.
I will see how and who we can contact from the RIM and hopefully get a solution for this problem.
I don't know why i should have a network provider, it was working before without a network provider and it should be workingnow too.
If i found any solution i'll get back to you.
07-06-2013 02:57 AM
Please read my post before yours. We are not all having the same problem. Some people are. I just said there is no problem in UK on wifi-only tablets. You should ask posters on here to identify their country, provider, and playbook model before making such a statement. Try to find out if it is related to location or provider
believe me, even with the shrinking user base, if app world was broken tbere would be pages of posts here.