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02-24-2012 04:00 PM
Yes, they're all turned on...I was actually just playing with those settings trying different combinations but to no avail...
02-24-2012 04:44 PM
I think I found the problem...we have security settings enabled and the PlayBook is not a supported device per Traveler so it's Access is "Prohibited"
I just had my ID added as an exception and now it's working...I'm guessing the people who got this to work do not have any security policies enforced.
02-24-2012 04:55 PM - edited 02-24-2012 04:56 PM
..another thing...now that the restrictions are disabled, I no longer am prompted to setup BlackBerry Balance after configuring my account.
So to recap:
Problem #1: PB does not support BES so how do I get my Corp mail?
Solution #1: See page #1 of this thread on how to setup ActiveSync properly.
Problem #2: Our installation of Traveller does not use a standard port. The PB ActiveSync option does not support server.domain.com:#### for non-standard ports.
Solution #2: Must use a 2nd IP and configure corporate firewall to redirect port 443 to Traveller port.
Problem #3: Now I'm connected and things look good but nothing sync's
Solution #3: After looking up my ID in Traveller, I discovered that the PlayBook is not a supported device and because we are enforcing security settings, it is deemed a prohibited device. I had to add an exclusion to my ID for the security policies so that it allows the PB to connect.*
* Not the best solution from a security perspective because you cannot enforce any kind of password policies on the device - you must leave it to the user to do so. I think there needs to be a Traveller update to support PB specifically in order to get the BlackBerry Balance features functioning.
Hope this helps...
02-24-2012 05:16 PM
BlackBerry Mobile Fusion (available 2 days ago) will allow you to provision and deploy a PlayBook - withouth having to use Notes Traveler. While I haven't installed it yet, it may provide better security (like enforcing pw protection on the tablet).
02-24-2012 06:33 PM
Blackberry Mobile Fusion looks like a great application to have. As for now it only seems to support BB PlayBooks.
Lotus Traveler however supports all sorts of mobile devices including BB PlayBook, iOS, Nokia and Android.
I appreciate the security benefits of Blackberry Mobile Fusion, but until I can use it to administrate access for all my mobile users, including BB PlayBook, iOS, Nokia and Android it is not a relevant choice.
What we really need is regular BB smartphone access from the BB PlayBook to the BES/BIS infrastructure through enterprise activation. Then we are talking! And BB can maintain its competitive advantace both technically and business wise.