Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
Highlighted
New Member
Posts: 2
Registered: ‎09-25-2011
My Device: 9700 and Tablet
My Carrier: Rogers (Canada)

New Playbook won't accept file transfer from blackberry or computer

I bought a Tablet 3 days ago and spent an insane amount of time searching for an answer.  It bridges fine with my 9700 and I can go back and forth, my wifi connection / bluetooth are fine.

When I try to send photos from my 9700 to my Tablet, I get a message saying tranfer failed unable to connect.

When I plug it to my computer via USB, I cannot transfer photos or music either - connection failed.

What is going on?  It is not my connections or bluetooth or wi-fi.

Is it a defective Tablet?

Contributor
Posts: 19
Registered: ‎01-14-2011
My Device: Curve 8520

Re: New Playbook won't accept file transfer from blackberry or computer

I'm having the same kind of problem. ....  Have you figured it out?

New Member
Posts: 2
Registered: ‎09-25-2011
My Device: 9700 and Tablet
My Carrier: Rogers (Canada)

Re: New Playbook won't accept file transfer from blackberry or computer

I spent a total of 9 hours on the phone with 3 different Tech Support people and finally worked but what they had me do totally messed up my computer.  The Playbook does not work the same way as your cell phone so a lot of computers / servers won't accept it. 

I had enough and returned it, got an iPad instead and never had any problems.

Main reason: it finally worked on my computer but still didn't work on my laptop or my boyfriend's computer.

Apparently it's a huge problem across the board and they are aware of that.  Too late for me.