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BlackBerry® PlayBook™

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New Contributor
Posts: 3
Registered: ‎02-21-2013
My Device: Playbook
My Carrier: EE
Accepted Solution

New upgrade Monday lost browser, Appworld and Calculator

Hi Everybody

 

I installed the new browser on Monday, and then the toolbar that holds the browser and appworld became a delete box. Any idea how to get these back, I have tried a repair but it doesn't work.

Forums Veteran I
Posts: 1,945
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: New upgrade Monday lost browser, Appworld and Calculator

Move all of the remaining icons to the top Quick Start Box at the top. Then reboot the PlayBook. After it starts again all your icons should be back.
New Contributor
Posts: 3
Registered: ‎02-21-2013
My Device: Playbook
My Carrier: EE

Re: New upgrade Monday lost browser, Approval and Calculator

Hi thanks for your suggestion, by doing this the remaining icons just get deleted, I backed up all my data, then went into settings, security and then security wipe, this deleted the system and then uploaded the latest upgrade, this then reinstalled everything back to normally, a bit long winded but its the only thing that worked for me.

Forums Veteran I
Posts: 1,945
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: New upgrade Monday lost browser, Approval and Calculator

At least you are back up and running. Apparently you cannot remove all the icons from the top Quick Start Box. If you are moving them around, you have to leave at least one still in the top box.